Terms and Conditions

Welcome to LaundryM8! Before you start using our laundry services, please take a moment to read and understand our terms and conditions. By using our services, you agree to comply with these terms and conditions, so please read them carefully.

Acceptance of Terms

By using LaundryM8's services, you agree to these terms and conditions, which may be updated from time to time. It is your responsibility to review these terms regularly for any changes.

Services

LaundryM8 provides laundry and dry-cleaning services to individuals and businesses. We will make every effort to ensure your laundry is cleaned and returned to you in a satisfactory condition, but we cannot guarantee the removal of all stains and damage. We reserve the right to refuse service for any item that we deem unsafe or inappropriate.

Orders and Payment

• You may place orders through our website or mobile app. You agree to provide accurate and complete information, including payment information, when placing an order.
• You are responsible for the accuracy of your order, including garment selection, stain identification, and special instructions.
• Payment is due at the time of order placement, and we accept various payment methods as indicated on our platform.

Pricing

LaundryM8's pricing is based on the type and quantity of items you send. We reserve the right to adjust prices, but any changes will be communicated in advance. Taxes, if applicable, will be added to your bill.

Pickup and Delivery

• LaundryM8 offers pickup and delivery services within specified areas. You are responsible for ensuring your items are accessible for pick-up and drop-off.
• We will make every effort to adhere to agreed-upon pickup and delivery times, but we do not guarantee specific arrival times.
• You agree to provide accurate and complete delivery instructions, including any security codes or access information.
• In the event that you are not available during a scheduled delivery, we will make reasonable attempts to contact you. If we cannot reach you, we may charge an additional fee for re-delivery.

Lost or Damaged Items

While LaundryM8 takes utmost care with your laundry, we cannot guarantee against accidental loss or damage. In the event of damage or loss, our liability is limited to the cost of the laundry service.

Cancellation and Refund

If you wish to cancel your order, please do so within a reasonable time frame before the scheduled pickup time. Refunds may be issued in accordance with our refund policy, as displayed on our platform.

User Accounts

You are responsible for maintaining the confidentiality of your LaundryM8 account and agree to notify us immediately of any unauthorized use.

Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Termination

LaundryM8 reserves the right to terminate service to any customer for any reason, including violation of these terms and conditions.

Disclaimer

LaundryM8 is provided "as is" without any warranties, expressed or implied. We do not guarantee uninterrupted, error-free service.

Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which you reside. By using LaundryM8, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please do not use our services. If you have any questions or concerns, please contact our customer support team.